PBX stands for private branch exchange; they aid businesses to make internal connections to public switch telephone network by using trunk lines. As result, businesses get to have sophisticated telephones systems without spending a lot of their money. Hosted PBX Toronto is operated by a voice-over-IP (VoIP). This allows employers to work from anywhere, be it their private homes or hotels.
A number of features differentiate PBX from traditional phone lines. Traditional systems did not have the capacity to manage phone lines through a web portal but this new system can. With its help users are able to make changes to their stations by using any web browser available.
With a PBX the receptionist does not need to be at her or his desks all the time. A feature in this system known as an auto attendant answers calls when the user is busy or unavailable at their station. If the company is in short supply of receptionists this feature may come in handy.
Most organizations install telephones on every employee workstation; these are referred to as extensions. The PBX allows each user to have 1 to 4 special digits that allow other employees to use if they want to talk to that specific staff member. This saves on time as the need to dial long numbers is removed.
Clients, stake holders and suppliers can get frustrated when they call the company and are made to wait for minutes while the receptionist tries to put them through. However, the direct inward dialing (DID) helps callers access the exact number of the person they want to talk to. In the end both the caller and receptionist are satisfied because they both save of time.
PBX allows employees to know when their colleagues are online or not, this is known as busy lump feature or monitored extension. When they are on a call their telephones indicate a do not disturb sign status thereby getting rid of guess work. Management can monitor the entire extensions in the organization and assess their employee use of phones.
Staff members that are on leave or have certain reasons to be absent from work can benefit a lot by the presence of a function known as find me or follow me. All their calls are diverted from their office lines to other numbers. This way the employee does not have to worry about missing out on crucial client calls.
A number of benefits arise from the use of PBX. One of its pro is that it is easy to set up as compared to tradition telephones. When the system has been set it can be used by as many lines as the company has requested for from the telephone provider, if the organization expands in future then more lines can be purchased without causing an overload to the system.
Hosted PBX Toronto requires minimal capital to put up. It helps the company to save on cost because all the maintenance is the responsibility of the telephone provider. Another way the organization saves money is the fact that employees know that they are monitored and so minimal personal calls will be made by them.
A number of features differentiate PBX from traditional phone lines. Traditional systems did not have the capacity to manage phone lines through a web portal but this new system can. With its help users are able to make changes to their stations by using any web browser available.
With a PBX the receptionist does not need to be at her or his desks all the time. A feature in this system known as an auto attendant answers calls when the user is busy or unavailable at their station. If the company is in short supply of receptionists this feature may come in handy.
Most organizations install telephones on every employee workstation; these are referred to as extensions. The PBX allows each user to have 1 to 4 special digits that allow other employees to use if they want to talk to that specific staff member. This saves on time as the need to dial long numbers is removed.
Clients, stake holders and suppliers can get frustrated when they call the company and are made to wait for minutes while the receptionist tries to put them through. However, the direct inward dialing (DID) helps callers access the exact number of the person they want to talk to. In the end both the caller and receptionist are satisfied because they both save of time.
PBX allows employees to know when their colleagues are online or not, this is known as busy lump feature or monitored extension. When they are on a call their telephones indicate a do not disturb sign status thereby getting rid of guess work. Management can monitor the entire extensions in the organization and assess their employee use of phones.
Staff members that are on leave or have certain reasons to be absent from work can benefit a lot by the presence of a function known as find me or follow me. All their calls are diverted from their office lines to other numbers. This way the employee does not have to worry about missing out on crucial client calls.
A number of benefits arise from the use of PBX. One of its pro is that it is easy to set up as compared to tradition telephones. When the system has been set it can be used by as many lines as the company has requested for from the telephone provider, if the organization expands in future then more lines can be purchased without causing an overload to the system.
Hosted PBX Toronto requires minimal capital to put up. It helps the company to save on cost because all the maintenance is the responsibility of the telephone provider. Another way the organization saves money is the fact that employees know that they are monitored and so minimal personal calls will be made by them.
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