Monday, December 19, 2016

Tips For Effective Luxury Resort Marketing

By Anthony Hamilton


Due to the proliferation of mobile technology, consumers now demand value before they can offer businesses their attention. And the situation isn't any different in the hospitality sector. In order to keep up with evolving consumer tendencies, managers need to use innovative luxury resort marketing techniques.

People using a search engine to look for information are arguably deeper into the buying process than their casually-browsing counterparts. To appeal to such individuals, your best solution would be pay-per-click advertising. Basically, paid search helps capture traffic that may otherwise have gone to sites that rank high on organic results pages. Setting up a PPC campaign will help you land visitors who search for key phrases on which you bid.

Chances are, your resort has already been featured several times in the social media posts of your customers. Because social media platforms allow direct interaction with the audience, they're highly potent and persuasive marketing channels. The campaigns are also more targeted when compared to those on print and broadcast media. To leverage the power of this avenue, regularly post quality content and respond to requests from your followers in a timely manner. This would serve to show guests that you're paying attention to their needs, something that's vital in building relationships with affluent clients.

Basically, multi-channel integration works to enhance your outreach by increasing points of contact with customers. And there are various tools that could help you manage multiple channels efficiently. With such resources, the process of creating and executing cross-channel marketing campaigns will become much easier and cheaper as well.

Your resort's site gives you a good opportunity to make an impression on your guests. Auditing the website will let you see where you're losing clients. Besides identifying the most popular pages, conducting an audit will reveal the channels that generate more traffic and what kind of offers would be more appealing. It's important to note that the site's primary role is to convert visitors into guests. As such, potential bookers should be able to navigate the site easily.

If you haven't got a mobile version of your site, you're missing out on huge opportunities. Of late, more people have started using their devices to make bookings from wherever they are. A site that's optimized for mobile devices would therefore help you reach out and generate repeat business. Besides taking steps to optimize your site, examine whether a mobile app would suit your entity's marketing strategy.

To position your hotel in a rather competitive sector, you need to gain a fairly large presence across a handful of channels. And this can be done by joining an affiliate program where you can showcase your brand and post news on offers. Still, it helps to ensure that the network conforms to your brand's processes, reputation and identity.

Digital marketing is becoming increasingly complex, especially for luxury resorts. As technology progresses rapidly, it's easy to get left behind while others steal the limelight. The best way to stand out online is to use appropriate techniques to market your entity across different channels.




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