Friday, November 13, 2015

Why You Should Invest In Small Business Voip Phone Systems For Your Vancouver, BC Business

By Mattie Knight


Many businesses are switching from the legacy telephone into VoIP phone systems. The new system comes with several benefits over the other telephony system. For an entity that is keen on reducing the cost of calling but without sacrificing clarity and availability, this is the choice technology to use. Here a few advantages of small business VoIP phone systems over other legacy ones for your Vancouver, BC business.

There is flexibility on VOIP on where one can pick the call. As long as one is connected to the Internet, he or she can pick calls from any part of the world. If you have employees that spend most of their time in the field, this is a good platform. They can receive a call as if they are in office and communicate with fellow employees as if they are in the office. You can also hire home-based workers and communicate effectively.

Voice Over Internet Protocol has better features that old telephones. You can also have it integrated into your smart-phone for better mobility. The systems do away with a telephone operator or receptionist that has first to pick a call and decide what to do with it.

The new technology eliminates the need for switchboards. There is no longer the need to route calls through cables that is sometimes very cumbersome and expensive. The new system can operate on a computer without the need for any other system. It also does not require any more space or maintenance contracts. It is easy, simple, and fast.

VoIP service providers are great in business support and even do remote servicing. Most of the applications are web-based, which makes it easy for diagnostic functions to be done quite fast remotely. Thus, you have less downtime for your business, which translates to better services to your customer as well as enhancing accessibility by your clients.

In many of the organizations, there are those who call with unrelated issues and offers. This wastes employee time and energy. Voice over Internet Protocol helps screen calls before picking them and decide what to do with them. The caller ID is displayed along with a list options for dealing with the call. If you receive unsolicited offers, you can save the number and reject such calls. You can also route your personal call calls to your personal cell phone.

Sometimes employees get calls from clients with queries that they do not have the answers to. Most of the times, they are forced to hang up and ask for advice. However, with VoIP, they can seek advice and information as they receive the calls without a client being aware. This helps convert more inquiries to actual businesses.

VoIP has so many features that are worth trying. IT allows you to manage telephone costs, can play advertisements to a customer on hold, activate auto attendant, integrate email to the telephone, route calls, and do so much more.




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