Monday, November 25, 2013

A Good Way To Get Strategic Insight For Your Business

By Georgia Diaz


For a business to prosper and continue to grow in future years, managers understand that particular strategies need to be put in place. However, not many people really know how to give their company a competitive edge, and leave others in their dust. Strategy can become so complicated that even the most intelligent of business men battle to grasp the real concept, or there so many problems with technical side of things like strategic insight.

A great number of business leaders have experienced wondrous results by using a few simple strategical tools. A clear strategy to improve the workings of a business both internally and externally can have fantastic results in terms of profit. When working with just three circles, someone can create a powerful visual representation of the meaning of strategy. This is provided that the circles are correctly drawn so that they display an adequate relationship between them.

A team of business leaders will initially concentrate on the first circle. This is a representation of the clients' wants or needs. Thought should be placed into what their customers could possibly benefit from, and the advantages of making such changes for the business itself. For example, the customer may appreciate a fast delivery of service above many other things.

Once the first circle's details have been completed the managers can move on to the second. This circle is all about how the managers feel their customers view the business' operations. Now the two circles will overlap, and the extent to which this happens will depend on how well the company is meeting the customer's needs. The managers should keep in mind, even if they are part of a well-established company, that customers don't always voice their opinions.

Unfortunately, customers rarely 'make notes' of exactly what products they will buy. A business has to research what will make someone's life easier, or better, and then produce something that they think will actively sell. If it is a product that meets the customer's needs, it will be a successful discovery. An example is the invention of the a particular product, by a renowned company, which brings in a near fortune in the category of home care products.

Now the managers will complete the last circle of the diagram. This one is dedicated to the company's competitors, and how the managers think customers view other businesses in the same line of service. Each circle has its own purpose, and each is strategically important when a business wants to gain a competitive advantage over similar businesses.

Questions are very helpful when filling in the circles. Since that a question requires an answer, it is not just a dead statement that inspires no further debate. Different questions are applicable for each circle, for example, questions asking how the company can provide better services can be relevant to the second circle.

If there is any way to confirm a customer's viewpoint, it should be pursued. Additional information direct from the customer will provide further strategic insight for the business. The method described above for working out strategies will also help a company to eliminate services or products that are not appreciated. Sometime it is discovered that customers would rather not be subjected to certain advertising campaigns, or certain promotions, even though the managers of the business have felt that these were critical aspects of marketing.




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